Gift Card & E-Gift Card Policy

Last Updated: 12 January 2026

NEBU - Gift Card & E-Gift Card Policy

This Gift Card & E-Gift Card Policy (“Policy”) governs the issuance, purchase, use, expiry, and other terms relating to NEBU Gift Cards and E-Gift Cards. This Policy is issued by Nebu , the owner and operator of the NEBU brand and is in addition to NEBU ’s Terms of Use and other applicable policy documents.

1. Definitions

Gift Card
A physical or digital prepaid card issued by Nebu that holds a monetary value and can be redeemed towards the purchase of NEBU jewelry products, subject to this Policy.

E-Gift Card
A digital version of the Gift Card delivered via email, SMS, WhatsApp, or other electronic modes.

Recipient
The person to whom a Gift Card or E-Gift Card is issued or delivered.

2. Where Gift Cards Are Valid

• Gift Cards and E-Gift Cards are redeemable only for purchases of jewelry products on:
  • The official NEBU Website
  • NEBU Stores and authorised Shop-in-Shop (SIS) locations in India
• Gift Cards cannot be used for:
  • Cash withdrawals or cash equivalents
  • Purchase of other Gift Cards, schemes, plans, vouchers, or monetary instruments
  • Purchase of non-jewelry products or third-party services

3. Purchase & Issuance

• Gift Cards may be purchased in fixed or variable denominations as made available by NEBU .
• E-Gift Cards will be delivered to the Recipient’s email or mobile number as provided at the time of purchase.
• Gift Cards and E-Gift Cards are valid only after successful payment verification.

4. Redemption Rules

• Gift Cards and E-Gift Cards may be redeemed partially or fully across one or more qualified jewelry purchases until the card balance is exhausted or the card expires.
• Gift Cards can be used alone or in combination with other payment methods, except where excluded by NEBU offers and promotions.
• Redemption must be made in a single transaction per checkout session; multiple gift cards may be used where permitted at the time of checkout.

5. Expiry & Balance

• Gift Cards and E-Gift Cards are valid for a period determined by NEBU from the date of issuance, communicated at the time of purchase.
• Any unused balance after expiry will automatically lapse and will not be refundable, redeemable, re-credited, or transferable.
• It is the responsibility of the Gift Card holder to track expiry and balance.

6. Loss, Theft, Misuse & Replacement

• Gift Cards and E-Gift Cards are like cash and must be safeguarded.
• NEBU is not responsible for lost, stolen, damaged, destroyed, unauthorized, or fraudulent use of Gift Cards or E-Gift Cards.
• Gift Cards and E-Gift Cards cannot be replaced, revalidated, or reissued once lost, stolen, or expired.

7. Non-Refundable & Non-Encashable

• Gift Cards and E-Gift Cards are non-refundable and non-encashable under any circumstances.
• No refunds, credits, cash, bank transfer, wallet, or currency equivalent shall be issued.

8. Promotional Offers

• Gift Cards or E-Gift Cards may be included in promotional campaigns, subject to additional terms.
• Unless otherwise stated, promotional Gift Cards are governed by this Policy.

9. Scheme & Policy Consistency

• Use of Gift Cards is subject to NEBU ’s Terms of Use and other applicable policies.
• In case of conflict, this Policy shall prevail for Gift Cards and E-Gift Cards.

10. Limitation of Liability

• NEBU shall not be liable for indirect or consequential damages related to Gift Card transactions.
• NEBU ’s total liability shall be limited to the value of the Gift Card.

11. Governing Law & Jurisdiction

This Policy shall be governed by the laws of India. Courts at Surat, Gujarat shall have exclusive jurisdiction for disputes arising under or in connection with this Policy.

12. Contact Information

Email: business@logiology.com
Phone: +916282683799